List Price: $29.99
Sale Price: $16.90
Today's Bonus: 44% Off
I paid a little more for this cable than others because it had good reviews and because a previous one I ordered from another company stopped working with USB almost immediately. This cable worked flawlessly with the wall charger and USB charging/synching--for just over a month. Then it just stopped working no USB or wall charging at all. So I emailed the seller expecting service consistent with the initial quality of their product.
Their first response? Can't return it because it has been used.
Second response: Can't exchange it because you've used it for more than 30 days.
Third response: Would I be interested in purchasing another cable from them at a lower price...
Fourth response: (to my request to either get a refund or a replacement product)? 9/11/13 update got another response back from customer service "As stated on the USPS tracking number, the item was delivered August 1st. We will not be able to accept returns after 30 days."
Fifth response: (to my final request to get a refund or replacement. "Dear Customer, We will not be able to perform a refund or replacement. This has passed our 14 days guarantee deadline. Sincerely, Cusmer Support"
If you are lucky, you MAY receive a quality cable from this seller, one that continues to work for a long period of time. But if you get a crappy product like I did, DO NOT EXPECT ANY SORT OF DECENT CUSTOMER SERVICE FROM THEM. They should not be allowed to sell products on Amazon.com.
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