List Price: $479.99
Sale Price: $449.99
Today's Bonus: 6% Off
Q-See QT426-603-5 16 Channel Surveillance System with Multiple Recording Options and 16 Weatherproof Cameras
When my manager said "Why can't we use a dvr system like this" I was very skeptical. Usually you get what you pay for. I agreed we should try it out. I can't buy 16 B+W mini 420TVL cameras for less than this system. We both looked over the Q-See website and agreed that compared to other DVR system mfgs Q-See had a intuitive web-site with very well written documentation. We've used PC and Linux based DVRs for several years now. I am very pleased with the way this system works. After testing I submittted this report.
1) No manual was included as specified. It was available for download online so not a big deal.
2) The internet setup was a little goofy and did not work as seamlessly as outlined in the manual. I had to manually setup the port forwarding on my home router which was among the list of supported routers in the free port forwarding program used by Q-See to accomplish that task.
3) I tried to contact support via phone. There were 8 customers ahead of me in the queue so I opted not to hold. I used chat and got a response very quickly.
4) All sales literature says the system comes with 16X 3.6mm(wide angle) 40ft night vision cameras. That is incorrect. The system shiped with four boxes containing 4X cameras and 60' cables and power adapter. Two of the cameras are standard zoom and two of the cameras are wide angle. So, we have 8 standard and 8 wide angle total. I've got an e-mail into the management(hopefully sales) to find out 1) if we can exchange the 8 standard for 8 wide angle and 2) if they configure a package with all wide angles. The standard angle will not be wide enough for our application.
5) The stand alone interface is aesthetically appealing and intuitive. Basic setup/record/playback functions are very straight forward and perform as well as any other DVR system we own.
6) All the cameras that I've tested (8 total) look clear and consistent. The IR will allow us to record even when the lights are off.
7) Internet access and interface is very clean and well optimized. Search and playback was easily accomplished and allowed for up to 16X fast forward and reverse.
I did hear back from Q-See and they will assign an RMA# to exchange the normal zoom cameras. They also said that the 2X 6mm and 2X 3.6mm camera packages had been discontinued and that they were now only shipping with 3.6mm wide angle.
I am very pleased with the response time (chat & e-mail) for support that I've experienced and plan to continue doing business with q-see in the future.
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