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The radios by themselves are good, but be careful to read the fine print. The first time I went to use the radios one of them didn't have a full charge on it. No problem, I just used AA batteries. Then we realized we could barely hear each other through the headphones even with the radios turned to max volume. I thought it might be the headphones, but they were very loud when plugged into a friend's radio made by a different company. Midland blamed it on the headphones anyway, but they were not covered under the warranty. So I didn't use the radios again for a few months until we went on another trip and I made sure to place the radio on the charger a day early this time so it would have ample time to charge. Same problem one radio didn't take but half a charge. I contacted Midland on Friday explaining my situation, they got back to me on Wednesday to say there was probably an issue with the battery pack (No duh). I emailed back around 10:30 am and said I figured that much, but how do I correct it. They got back to me on Thursday night saying I needed to buy another battery pack because they are not covered under the warranty either. So what is covered? Turns out not much, not the headphones, not the battery packs, not the charger, not the adapter and not even the antennas. In short if all you need is just the radios and there isn't a problem with them, the radios are OK, but heaven help you if there is a problem with them. It will take forever for someone to tell you that's not covered under the warranty. That large 3 year warranty logo needs to include an even larger asterisk. Radios get 5 stars, everything else including the warranty and service gets 1 star for an average of 3 stars. If I need to buy all new accessories to replace all these defective ones I just bought, maybe I should consider a different brand radio.
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