I'd finally had it with my 4-year-old Canon Multifunction (C555). The fax worked fine but the printer was unreliable, torpid and, because the cartridges kept drying up, frightfully expensive. Despite my wife's warning (she's been having trouble with HP-OSX compatibility issues), I opted for this HP 4215.
When it arrived, I was immediately cheered by a box that was less than half the size of the Canon's. Upon opening it, I was further encouraged by a handy yet complete printed manual. (The Canon's was all online, and the printed-out materials seemed like a life-time of reading.) In 10 minutes I was ready to go--cartridges installed, program installed on my Powerbook, telephone line, USB cable, power cord all hooked up. The unit seemed too light and compact, the set-up too easy and automatic, but I went to a Word document, clicked and waited. Not for long, because the printer not only handled the document in record time but presented me with copy that was sharper than any I'd ever seen.
Next I went on the internet, found a richly textured, page-sized color photo and clicked "print." Same result. The machine speedily delivered a bright yet detailed and subtle color print that was an improvement on the original, even with the cheap copy paper I was using.
My plan was to keep my workhorse Epson for the bulk of my printing and use the HP for faxing, copying, and scanning (all of which it does both better and more efficiently than my old Canon). But the HP is simply too good to be anything less than a starting player. I can't remember ever being more impressed with a device, especially one this complicated, and happier about a computer or office-related purchase.
In spite of my singular success with this particular model, I've learned not to make blanket judgements about a brand or manufacturer based on one particular experience, especially in this field of competitive, rapidly changing technology. My wife just gave up on her HP printer and exchanged it for a Canon.
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