Got this thing for my wife for her birthday and it completely died the 2nd day she had it. The Apple store would not exchange it for a new one but they would let me make an appointment to come back and have someone look at it to tell me what I already knew it wouldn't turn on. They still would not give us a new one but would offer us a refurbished one..... when they got one in stock.....??? So they told us they would call us when 1 came in so we could come back a third time to get a refurb (one that has already been defective and hopefully repaired) for a unit that died on day 2.
Btw, read the news, you'll see Apple is now the #1 most valuable company in the world. Now that they are the big dog instead of the underdog, I'm sure they can get away with this kind of attitude and people will still buy their pretty, overpriced junk.
Thumbs up to Amazon though, they always do their customers right when it comes to returns!
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