List Price: $99.95
Sale Price: $36.94
Today's Bonus: 63% Off
I have used Roxio Creator for ten years on an older Dell Pentium 4 computer. I had no problems with previous versions. I recently purchased a new Dell computer with window 7 (up-graded to Window 8 Pro). Roxio 10 would not work on my new system and Roxio had no patches to make it work so I researched and decided to purchase Creator NXT after checking Roxio's web page they say it is compatible with Windows 8. I installed the software and My DVD and VideoWave programs would shut down when ever I tried to import a video to edit or burn to DVD. Roxio has virtually no support. on their web page they give a phone number for technical support. When you call it the message says to use their web site for technical questions. They sent an e-mail saying they would get back to me with in 48 hours. When they did get back to me the suggestions for the fix had nothing to do with the problem. They also suggested I sign up for their member discussion group -which I did.
A member suggested I shut down my firewall and anti-virus software and install Roxio's installation disc and "repair" the installation. It worked for about an hour. I was able to edit 5 videos and create one DVD, no problem. I tried to create two other projects and I would get the "Software not responding" screen it would freeze at 97% of encoding the project. I must have tried 6x.
Now the software won't even open. It shuts down every time I try to add a video clip.
I have spent too much time with this software. The company I purchased from is refunding my money since they assured me before the purchase via e-mail that the software was compatible with Windows 8. It is not compatible with my Window's 8 system!
I have order Cyberlink Media Suite 10 Ultra. I hope it works.
0 comments:
Post a Comment