Canon EOS Rebel T3i SLR Digital Camera with Canon EF 50mm f/1.8

Canon EOS Rebel T3i SLR Digital Camera with Canon EF 50mm f/1.8 II & Canon EF 75-300mm f/4-5.6 III Lenses + Huge SSE Accessories Package
Customer Ratings: 4 stars
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I purchased this kit from Sunset electronics. Therefore, this review is of the whole kit, not the underlying camera.

The camera seems to be ok. However, the body was cannibalized from a Canon body + lens kit. They shipped a body + lens kit box with the lens removed. This seems ok, but made me wonder about the warranty. I called Canon service to find out, but they said that the warranty may or may not be supported. The warranty would have to be validated at the time of claim.

At the time I purchased this kit, it had the words "Canon batteries" in the description (not replacement for canon). They shipped me generics. After I called about it they changed the wording on the product description. No lens hood arrived. The camera bag that arrived is a one shoulder sling bag, not a backpack. The bag is also too small for the telephoto lens to fit in it (on or off the camera). The tripod that is included does not even work with the camera. The filters and one of the lenses came dirty and smudged. Also, the fisheye lens was sized for the telephoto lens. Who would do this? Why not use it on the 50mm? Furthermore, the package was not well packed. Everything loose in one big box. Not a very intelligent way to package expensive electronics and optics.

I have called multiple times and given the seller many chances to resolve the issue. The seller refuses to send the rest of the kit (correct batteries, hood, etc.) until I leave positive feedback. I feel it is wrong to lie on feedback. I wonder how many other people had their purchases held hostage for good reviews? I can't tell other people it is ok to buy this poor product and service. Save your money; don't take the risk. Buy your camera and lenses from a reputable dealer.

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