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We have purchase over 200 of these printers (even here at Amazon)
and they are pretty good until you run out of ink.
The Ink can print you about 2-3 months worth if used every
other day or so. But our customers, including ourselves,
have had nothing but head aches when it comes to changing
Ink Cartridges. 47 Customers have complained it will NOT
ACCEPT 'GENUINE' Epson Cartridges. We owned 4 of them and
all 4 are currently wrapped up in their boxes ready to throw
out or send to a recycling center. All 4 printers
printed through 1 ink cycle then they started rejecting all
ink replacements. We bought ink here at Amazon rejected.
We tried the tech trick of pulling out the electrical cord,
and the USB cord, and it did accept 2 or 3 cartridges,
but eventually it started to reject all of them in time.
Keep in mind this printer has gotten fairy good reviews
the past year some individuals are being successful
with the printer but we suspect many reviews were
written before their 1st ink cycle went dry.
We noticed that (after installing the printers) The Epson
software started accessing the internet (or at least trying
to). This was to block any 3rd party Ink cartridges because
on one of the printers that WAS NOT on the internet it actually
acceptable 1 black ink 3rd party cartridge. The rest were
rejected even the "Genuine" Epson Cartridges.
Its difficult enough to have to purchase expensive
"Genuine" ink for these printers but to have them
rejected by your fairly new printer is appalling. We
have over 46 "genuine" ink cartridges that have been
returned to us (we no longer sell the ink). We used
some of the "rejected" ink on our Epson R260 models
and R280 model (those printers accepted the ink)
simply because the R260, R280 and this model -
"artisan" 50 use the same ink cartridge.
Customers have explained to us this printer model
has difficulty on accepting new cartridges no matter
where you purchased them. We have contacted
Epson by email, phone even writing them a letter,
but they yet to even try to return our messages.
Customers who have purchase this model, and have
not been subjected by the cartridge problem are very
fortunate and we are happy for them.
Overall, Epson has made this printer so INK
CARTRIDGE RESTRICTIVE that it has made us
impossible to recommend to anyone or even
give out for free.
While printing through its first ink cycle, it did
produce fine photos and fairly good text docs,
but after the ink was done it seems so was
the printer.
Update: We installed a CISS system on one
of the printers on Feb 1 2011: rejected.
On January 20th, the same model rejected
"Genuine ink" from a major store front. We
were fortunate to receive a refund on both
occasions. We aren't trying anymore. Epson
keeps ignoring our calls.
Daniel J. Tyler (WJGroup)
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