List Price: $699.99
Sale Price: $449.99
Today's Bonus: 36% Off
This printer is great and worth 5 stars based on the printer's abilities alone, seriously, but Brother is a apparently "very enthusiastic" about regularly (and frequently) replacing half-full toners with new Genuine Brother toners, to the tune of about $70-80 each. Yeah, right. I happily bought a refill kit which has worked fantastically in both volume and print quality. I'm not changing, nor am I wasting an extra $150-$200 every 2-3 months for my toners.
I'm writing this review because a Brother Customer Support Technician wouldn't help me reset my toners. After hearing his lecture on Genuine Brother Toners and his adamant denial to help, I offered him an analogy. I simply asked if he went to a car dealership for "Genuine" oil, brakes, service, etc. EVERY TIME he had his car serviced. He of course had no answer after recognizing his own hypocrisy. So, to help others that may end up in my situation, here's how to reset your toners.
If you have the starter cartridges, you will need to buy a refill kit of some sort, and a flag gear, or reset gear (see below for links). If that is done and you are still receiving the "Replace Toner" message, here's what to do:
1Turn on printer
2Open front door to access toners
3Hit the "Start" button for the Black and White copies on the right side of control panel
4Quickly type in the number "10" on the numerical keypad (1 then 0, quickly in succession)
5You will see a toner menu. Simply pick you color(s) and capacities and reset as needed.
You can now refill your toners to a high capacity level for about $20 each, vs. $80 for "genuine brother" toners. Your cost per page probably dropped to about 3 cents each.
THANK YOU Brother Customer Support for motivating me to post this review.
All the best everyone!
ADDITIONAL INFO 2 MONTHS AFTER ORIGINAL POST:
Print quality on multiple types of paper is just as good as "Genuine Brother" starter toners. The photo print quality of this color laser printer is lacking, but that is true for most color laser printers.
I don't have any affiliation whatsoever with any of the following companies/entities, but they posted the info I originally found, so, here's some links to take you step-by-step.
You can get toner and a flag gear here:
OR, I'm sure if you type in "Brother TN-310 or TN-315 toner refill" into ebay or google you'd come up with some links, possibly cheaper, better, etc.
Here's instructions on changing the toner and reset gear (AKA "flag gear"):Instructions on changing the flag gear only:I have to say thanks to everyone who has rated this review as "helpful" on Amazon, it keeps it at the top of the listings and allows more printer purchasers to avoid getting taken for a ride on the Brother-Toner-Money-Train.
Take care-
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