I have never written a product review before, but I felt it necessary in this case. We purchased this lock as a method to secure a room in our house from our children. During installation, one of the posts that the screws attach to broke clean off. I have never had anything like this happen before and I thought maybe I somehow just over-torqued it.
So I took the lock apart, tapped the actual plate and reassembled it with new, longer screws. Once I had it back together it worked exactly ONCE before the spindle between the two handles snapped. I still cannot figure out for the life of me why someone would make the spindle out of two pieces tacked together?? The "weld" if you could even call it that is obviously a weak point.
It would do no good to return the lock because I had already drilled the door. Besides, it was simply a design/quality of construction issue. So I was not confident that the next one they sent would be any better. So I fashioned a new (one piece) spindle out of 5/16" steel key stock. I will say this: after my 2 repairs and several hours of labor, the lock does seem to be working well. But I expect MUCH better quality out of a lock at this price point.
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