My boyfriend and I were using this printer to send out mass amounts of letters for his company. It works fine and everything, except for the occasional paper jam which can be frustrating, but what was really frustrating is how much we were paying for ink. We were printing letters that were all in black lettering except for our email which was in blue. For some reason however all of our ink levels were going down like crazy and we weren't even using those colors or should have been using very little. We would take the ink cartridges out and touch the sponge tip where the ink came out and it was still very much moist however the printer wouldn't allow us to print if any of the cartridges were "empty".
I ended up doing a lot of research and even taking apart one of the ink cartridges. I found that there is a small chip attached to each cartridge that has a small amount of memory to keep track of how many pages are printed with that ink cartridge. Once it reaches a certain number of pages it claims it's empty and needs to be replaced. When I found this out I was so frustrating since it wasn't actually checking the levels or amount of ink remaining. So here I was paying for the ink but I couldn't even use it all.
And there is no way to reset the chip and refill the cartridges yourself. It was such a waste of money. I guess most ink cartridges and printers use this kind of technology but some you can buy a chip re-setter and refill them yourself...which is what I plan on doing.
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