I ordered this unlocked phone. When it arrived I put my sim card in and wanted to start setting it up only to find out it was defective. The language was not English, even tough it was set to English
It typed on its own double letters instead of single once .It must have been set by some foreign factory and it was not changeable
I was seriously aggravated that seller ABE 123could send such a device as I needed to take the phone on my trip.
As I went on a business trip the next day and needed to return the device before I left , I called Amazon and told them I contacted the seller for the return and he hadn't answer yet and I needed to send it back immediately. Amazon customer service gave me the whole thing about having to wait for the seller to answer about the return, it could take several days so I had to ask for a supervisor who said I could send it back now
I wasted certainly enough time on the phone aggravated as the initial customer service person was not helpful
Seller ABE 123 was professional enough to refund the entire device however it took 3 weeks. At least he stood by its products it send to customers
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