We're going on 5 months now with this running 24/7. So far its worked fine with a few complaints. I would give it 4 stars but the price was the biggest selling point. Our previous DVR (GE brand) cost $1500. This one cost $200 and has more HDD space and features. Plus it takes up much less space in the cabinet. When our security camera repair tech said our previous DVR was toast he said NOT to get a Q-See because he gets a lot of customers who buy them at Costco and they break within the first month. So when I bought this I wasn't counting on much but it has been good so far.
Things I liked:
1. Price by far the best value
2. Tech support. I had to call twice and they answered the phone within a minute or two.
3. Features it uses our network so we can view our cameras from our smart phones or internet browser
4. Signal strength. We have two monitors using the BNC output about 500' away from the DVR. With our previous DVR the images where grainy and had waves. This one is much clearer using the same cables
Things I don't like:
1. When its recording it puts this big red "R" on each camera's display. I would rather it only tell me if its NOT recording for some reason.
2. Every time the power flickers it resets the displays to all 18 cameras. We only use 9 cameras so we have to climb up where the DVR is and set it back to 9. Soon we'll put it on a battery backup so that shouldn't happen anymore.
3. It doesn't show the time on the displays our previous DVR would show that in the bottom corner.
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